Miers Insurance in Allentown, PA, is seeking an experienced Senior Account Manager to join our dedicated team. As a key player in our agency, you will have the opportunity to work with a diverse portfolio of clients, providing top-notch service and tailored insurance solutions. Our company prides itself on fostering a collaborative and supportive environment where employees are encouraged to grow both personally and professionally. With a competitive salary of $80,000, commensurate with experience, this role offers the chance to excel in a dynamic industry while being part of a team that values integrity and excellence. Join Miers Insurance and be part of a rewarding journey in the insurance world. Miers provides an excellent benefits package, 401(k), vacation/sick time, and we are an ESOP company! Responsibilities: • Oversees the servicing of a designated book of business as relating to day-to-day client needs, marketing, claims, and administration • Engages in client meetings to manage insured expectations for upcoming renewals • Researches issues’ root cause, implements, and resolves policy-related issues • Recommends potential enhancements or improvements to processes, products, and/or policies • Follow the workflow process for policy changes, policies, endorsements, and audits on their assigned accounts • Liason on a scheduled basis with the Claims Manager on larger, open claims for better communication within the team and with clients Qualifications: • Must hold an active Pennsylvania Property & Casualty License • Must have a minimum of 5 years in a Commercial Lines account management position • Experience in the Transportation, Construction, and Hospitality insurance market segment preferred • Must have strong verbal and written communication skills • Must be able to visit clients as needed • Designation preferred, but not required • Must be well-versed in Microsoft 365 products • Strong working knowledge of Applied Epic preferred Compensation: $80,000 commensurate with experience

• Oversees the servicing of a designated book of business as relating to day-to-day client needs, marketing, claims, and administration • Engages in client meetings to manage insured expectations for upcoming renewals • Researches issues’ root cause, implements, and resolves policy-related issues  • Recommends potential enhancements or improvements to processes, products, and/or policies • Follow the workflow process for policy changes, policies, endorsements, and audits on their assigned accounts • Liason on a scheduled basis with the Claims Manager on larger, open claims for better communication within the team and with clients