Are you a dedicated professional with a strong focus on customer satisfaction and a passion for nurturing client connections? We are in search of an Account Manager to become a valuable part of our team, responsible for ensuring client contentment and driving revenue growth. As an integral part of our team, the Account Manager will serve as the primary liaison for clients, tasked with overseeing and expanding crucial relationships while guaranteeing successful project outcomes. You will be in charge of coordinating internal departments, supervising project execution, and pinpointing avenues to elevate client satisfaction levels and company success. This position presents a stimulating mix of leadership, critical thinking, and strategic foresight, making it an ideal fit for individuals with a proactive mindset who excel in fast-paced environments. Compensation and Benefits • Salary Range: $100,000-$110,000 • OTE: Over $160,000 • Generous Paid Time Off (PTO) • Comprehensive Benefits Package: Accessible after 30 days • Performance-Based Incentives • Inclusive Retirement Benefits Responsibilities: Client Relationship Management: • Act as the primary liaison for clients, ensuring seamless communication and satisfaction throughout the project lifecycle. Meet on-site and occasionally entertain existing clients, listening for opportunities to help. • Work within the CRM system (notes, communications, leads, and opportunities) and be an internal advocate for client relationship management. • Build and nurture long-term relationships by addressing client needs proactively and effectively managing expectations. • Identify and leverage opportunities to upsell and cross-sell services, contributing to revenue growth. Project Oversight: • Coordinate the planning and execution of projects, ensuring timely and cost-effective delivery. • Collaborate with production and sales teams to align on goals, timelines, and client expectations. • Employ a solutions-oriented mindset to address challenges and maintain high-quality standards. Team Collaboration and Leadership: • Work closely with internal departments. Participate in activities to streamline operations and enhance service delivery. • Foster a collaborative culture among team members, promoting accountability and shared success. • Provide feedback and leadership to improve team performance and operational efficiency. Qualifications: • 5+ years of experience in account management, client relations, or a similar role, ideally in a construction or project-based industry. • Proven ability to build and maintain strong client relationships. • Excellent leadership, communication, and organizational skills. • Experience in managing complex projects with multiple stakeholders. • Key Attributes for Success: Ability to understand and prioritize client and team needs. • Comfort in making tough decisions and navigating challenges. • A proactive mindset with a focus on achieving and exceeding goals. Compensation: $160,000+ OTE

• Client Relationship Management: • Act as the primary liaison for clients, ensuring seamless communication and satisfaction throughout the project lifecycle. Meet on-site and occasionally entertain existing clients, listening for opportunities to help. • Work within the CRM system (notes, communications, leads, and opportunities) and be an internal advocate for client relationship management. • Build and nurture long-term relationships by addressing client needs proactively and effectively managing expectations. • Identify and leverage opportunities to upsell and cross-sell services, contributing to revenue growth.Project Oversight: • Coordinate the planning and execution of projects, ensuring timely and cost-effective delivery. • Collaborate with production and sales teams to align on goals, timelines, and client expectations. • Employ a solutions-oriented mindset to address challenges and maintain high-quality standards.Team Collaboration and Leadership: • Work closely with internal departments. Participate in activities to streamline operations and enhance service delivery. • Foster a collaborative culture among team members, promoting accountability and shared success. • Provide feedback and leadership to improve team performance and operational efficiency.