Build your career at Ram Supply as an Account Manager on our account management team servicing our Maryland client base, including Baltimore City, Baltimore County, and Anne Arundel County. Your initial training and all company meetings will be held in our Baltimore City location. You must report daily to our Baltimore City location for the first 3-4 weeks for training.

You will also manage existing relationships and drive revenue by identifying opportunities for additional products we can sell to our clients. This role involves extensive local daily travel to identify new prospects and maintain strong customer relationships.

This position is for you if you’re a customer-oriented candidate with a ‘can do’ attitude. Our ideal candidate is driven to achieve goals and maintain a great customer experience.

Ultimately, the ideal candidate will live in the DC or Central Maryland area and possess the skill set to increase business development and build and retain successful long-term client relationships. The ideal candidate will have 3-5 years of experience in B2B business development or have experience in the restaurant or janitorial space.

Candidate must excel at collaboration, teamwork, and being a self-starter. Independence, exceptional organizational skills, time management, follow-up, follow-through, written communication, and understanding of the business development process are necessary.

Responsibilities include but are not limited to:

Meet existing and or prospective customers onsite and introduce our services/solutions through both formal presentations and face-to-face discussion

Manage all service and business development duties including cross-sale opportunities and product demonstrations

Build and maintain relationships with customers to resolve issues, billing, orders, and inquiries

Generate innovative ideas to support customers and boost brand awareness

Use client feedback to improve customer experience

Qualifications:

Proven work experience as an Account Manager

Hands-on experience with CRM software and MS Office (particularly MS Excel)

Familiarity with Business Development and business development performance metrics

Excellent communication skills with a customer service attitude

Strong analytical and organizational skills

BSc degree in Business Administration, Business Development, or relevant field, which may be substituted with 3-5 years of experience in customer service

Proficient in Microsoft Office (Word, Excel, Outlook)

Strong focus on quality of work and ability to self-check work for accuracy

Adhere to deadlines all the while maintaining a high standard of professionalism and character

Preferred Qualifications:

Restaurant Management or restaurant experience

Prior use of a CRM (Business development4force, HubSpot, or Sage)

Compensation: Base Compensation plus commission, bonus, and health insurance. Total compensation $100,000+