Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Home office stipend

Paid time off

Location - Chicago Western Suburbs, Remote Role

Role and Responsibilities

Account Manager role supporting the Sales & Marketing Team of Pet products selling directly to US & CA customer base. Self-motivating, advanced multi-task and extensively detail oriented position.

· Inside Sales Support with activities such as Purchase Order Management, Invoicing, Remittance reconciling, Dispute/Deduction Management and Shipment tracking and finalization.

· Interface daily with Factory Team within the Design and Engineering Team, Purchasing Team, Production/Planning and Warehouse facility.

· Participate in Weekly Team Meetings focusing on Customer needs and discussions of product innovation.

· Sample, Price and Specification management as requested.

· Strong Customer Service support to the retail consumer regarding claims/concerns/inquiries.

· Forecast adjusting for Customers for inventory management.

· Demonstrate excellent oral and written communication.

· Utilize basic project management tools and skills to prioritize daily requirements and tasks.

· Contribute utilizing advanced problem solving, collaboration techniques and time management skills.

· Maintain accurate and complete file/documentation.

· Assist in coordination of trade shows.

· Perform special projects as assigned. · Support client website content. · Support market analysis.

· Maintain item data management for SUMMMA and Clients

Qualifications and Education Requirements

Previous Customer Service, Logistics, or Inside Sales Support required.

Preferred Skills

Microsoft Office, Google Doc, Adobe Acrobat proficiency. Third Party EDI system (i.e. SPS Commerce) experience desired but can be trained. Salesforce utilization and knowledge a plus. Familiarity with Retailer systems helpful.

This is a remote position.