Join Our Team: Where Your Excellence is Valued
Who We Are
We're a growing team because we hire the best, and our customers love us for it. Based in DFW, we've built a strong reputation—you've probably seen our trucks and ads. But what truly sets us apart is our team culture. Here, you're appreciated for your hard work, encouraged to pursue ongoing training and education, and rewarded for being the best. People come to us for a job but stay for a fulfilling career with ample growth opportunities.
What We Do
We are a team of home service experts committed to ensuring the peak performance of your home's plumbing, heating, and air conditioning systems.
Our Mission
We enrich the lives of our team, clients, and community through honesty, integrity, and a commitment to Legendary Service. We do whatever it takes!
Our Vision
To become the largest service company in the DFW market by delivering a Legendary customer experience, one home at a time.
The Opportunity: Accounting Assistant
The role of Accounting Clerk/Billing Assistant is responsible for creating invoices, credit memos, payment applications, multiple types of reconciliations, and other general accounting duties due to the customer and vendors. This position assists the Controller with the updates of the customer accounts while providing On Time Experts customer service to achieve specific key factor goals. The candidate will have some AP and month-end close process duties assigned.
Position Overview
Duties and Responsibilities:
- Communicates effectively with customers and internal personnel to:
- Process Batch Billing, and complete all sales journals, and invoices.
- Troubleshoot and resolve issues regarding the export of Invoices & Payments.
- Run & rerun membership charges for members
- Contact customers regarding billing and payment methods & update customer data.
- Assist with problem-solving for customer accounts.
- Anticipate problems and react proactively to solve them.
- Audit and maintain monthly memberships and cleanups
- Update daily AR report and notes
- Responsible for checking and reconciling payments deposited.
- Reconcile AR-related cash, credit cards, cash transactions, and checks daily.
- Reconcile monthly corporate credit cards and electronically deposit checks from customers.
- Assist with end-of-month closing processes and reporting.
- Monitor and apply Finance company payments and finance charges
- Learn and become a viable backup for Accounts Payable – post and process payments
- Participate in annual audit processes.
- Communicate effectively via the telephone, e-mail, and in-person with customers, customer service representatives, vendors, and other internal personnel.
- Meet or exceed the total service needs of customers. Take steps to alleviate issues and improve service efficiency.
Minimum Qualifications:
- Associate degree from a two-year College or University with a related field; or one year's experience in billing/accounts receivables/payables and customer service.
- Strong math aptitude - counting and calculation.
- Advanced data entry skills.
- Advanced standard Microsoft Office programs especially Excel, Word, and Light Access
- Multitasker, Accurate and detail-oriented
- Effective communication skills (verbal and written) to work with all levels of users.
- Good organization skills, initiative, and ability to prioritize and work independently.
- Must have the ability to adhere to flexibility in work schedule.
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Benefits:
- Job Type: Full-time
- Pay: Starting at $24-$26 per hour
- Expected Hours: 40 per week ****
Perks:
- 401(k) with matching
- Dental Insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance ****
Experience Level:
- Minimum 1 year of relevant experience **
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Work Setting:
Schedule:
Monday-Friday
8am-5pm or 7am-4pm **
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If you're ready to join a team that values your excellence and offers a growth path, apply today!