Assist the sales effort in establishing customer credit in accordance with Hotel policies.
Assist in the credit process of application processing, reference checks, credit limitation, direct billing list, deposit requirements, and all other credit-related activities.
Provide customers with accurate and timely invoices, statements, and schedules.
Respond to customer inquiries in a timely fashion and communicate all issues and/or disputes to the appropriate supervisor(s).
Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
Keep management aware of any unusual operation or financial occurrences and/or significant deviations from policies and procedures.
Sort and verify accuracy of Night Audit work (primarily receivables aspect), including reconciliation of banquet checks, coding of banquets at cost, review and route sales and promotion checks with back-up. Record department administration phone calls and inform Controller of any potential concerns
Prepare daily receivables from event contracts, post in system and balance totals to general ledger
Assist in reconciling open account status items.
Review all final statements with sales contract for accuracy, and make necessary corrections within 5 days of departure
Assist with Accounts Payable by verify that all documentation for purchases match the actual invoice for price, quantity, mathematical accuracy
Count and issue banks and change combinations as required.
Verify individual cashier drops for accuracy and compliance to company policy. Immediately report any discrepancies.
Complete and balance daily bank deposit and general cashier report.
Maintain a weekly audit of each hotel cash till.
Complete the daily variance report and ensure that follow-up reporting is complete.
Maintain and update an accurate file for “bank acknowledgments”.
Maintain that safe log and shows accurate safe counts.
Balance petty cash vouchers for reimbursement. Immediately report any discrepancies to
supervisor.
Monitor, prepare, and communicate financial reports in accordance with required due dates.
Retrieve and process all deposits in accordance with hotel standards.
Maintain an adequate supply of cash/change and provide cash/change to all departments as needed
Prepare Cash Over/Short reports on a daily, monthly, and yearly basis.
Issue and redeem cashier banks as needed by the departments with the approval of the Accounting Manager.
Audit cashier banks as required by hotel standards. Maintain all documentation.
Maintain all cashier contracts.
Process petty cash receipts and expense reimbursements on a regular basis and inform management of any deviation to policy.