Job Description

We are seeking an Accounts Receivable Analyst to join our Finance team. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the team, whose responsibilities extend beyond those of a traditional collection professional. The ideal person for this role will need to not only have a strong grasp of accounts receivable and collections processes but also be flexible and a strategic thinker able to take on a variety of tasks.

Job Responsibilities

• Effectively collect past due AR using a variety of collection methods, techniques, and legal claims.
• Focus on root causes of non-payment while bringing past due accounts to a current status.
• Regularly review AR and set priorities for effective collection.
• Negotiate payment arrangements, issue payment commitment letters, and follow up appropriately.
• Collaborate with project managers to research reasons for non-payment and take appropriate actions.
• Maintain accurate records of customer payment status and escalate high-risk situations to the management team.

This role requires excellent verbal and written communication skills, proficiency in Microsoft Excel and Word, strong organization, negotiation abilities, and the capability to manage stressful interactions with professionalism.

Qualifications

Required Qualifications

• 5+ years of collections experience with a track record of meeting KPIs.
• Must be detail-oriented and capable of working independently as well as part of a collections team.
• Negotiation Skills: Must be well-versed in settling differences and reaching agreements beneficial to all parties involved.
• Critical Thinking: Must be able to think clearly and rationally, understanding the logical connection between ideas. This includes analyzing and solving problems by deducing consequences from known information.
• Accurate and detailed account reconciliation skills.
• Strong verbal and written communication skills are necessary to interact effectively with customers and internal stakeholders.
• Must be self-driven with a strong work ethic and able to work independently.
• Must take ownership of the assigned portfolio and take the initiative to resolve problems to collect open AR effectively.
• Must be able to embrace the training offered and abide by departmental processes and guidelines.
• Experience with ERP technology, preferably Microsoft D365.

Preferred Qualifications

• Experience with collections in the insurance or construction industry.
• Intermediate experience in Word, PowerPoint, and Excel (pivots and lookups).
• International collections experience.
• Associate’s degree or higher in a related field.

Physical and Mental Job Qualifications

• Prolonged periods sitting at a desk and working on a computer.

Additional Information

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely when needed
• Flexible Time Off policy
• Medical, Dental, and Vision Insurance
• 401k Match
• Commuter Benefit

A reasonable estimate of the salary range for this role is $55,000 - $60,000 per year. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal-opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email jobs@jsheld.com __and include “Applicant Accommodation” within the subject line with your request and contact information.

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