Job Description

A/R analysts are customer service specialists who work with community directors and portfolio managers in a specified portfolio of communities to ensure accurate recording of day-to-day activity, evaluating and processing forfeitures, and compiling month-end reports for the accounting department.

1. Accounts Receivable 1. Evaluating and completing move out dispositions to ensure they are true and correct 2. Correcting misapplied payments from one ledger to another 3. Bank corrections received from GL Accountant 4. Posting housing deposits and manual check deposits as needed 5. Preparing month end financial reports - 6. Auditing Bank Deposits 7. Mailing out refund checks 8. Assisting other A/R Analysts as needed 9. Comply with all FPI policies and procedures 10. Comply with Fair Housing Laws 11. Troubleshooting 12. Training/assisting site staff 13. Liaison between site staff and GL accountants 14. Speaking with sites professionally via phone and email 15. Yardi & RealPage - our primary software system
2. Other 1. Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures 2. Comply with all Fair Housing Laws and FPI policies and procedures 3. Promote a professional image by adhering to FPI Management's Dress Code Policy. 4. Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management. 5. Perform any and all functions as directed by the supervisor, including special project assistance

• Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).

Qualifications

Minimum Requirements:

• High School diploma or equivalency certificate
• Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI’s Driving Standards and Personal Vehicle Use policy.
• Must be proficient in speaking, reading, and writing in English
• Good Judgment, go getter, and be able to make good decisions
• Time management - ability to multitask/switch gears quickly
• Attention to detail
• Be extremely organized
• Patience
• Ability to analyze and respond to new issues
• Work well under pressure
• Strong work ethic

Skills Required:

• Google Mail (Gmail)
• Google Drive
• Basic Computer Skills
• Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

• Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
• Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.