Job Description

Schedule Monday – Friday 8a – 430pm

The Role:

Responsible for Credit and Collection management of assigned customers. Ability to work in fast paced environment. Must be able to effectively prioritize work to maximize performance. Ability to work independently. Accurate & timely reconciliation & deduction analysis of assigned customers.

Essential Responsibilities Include but Not Limited To:

• Review Aging of assigned accounts weekly.
• Engage in collection calls on past-due invoices as well as analyze customers from a risk standpoint and make recommendations to supervisor on all high-risk customers.
• Ensure deductions are valid; reconcile accounts with customer regarding disputes, returns and discrepancies.
• Work with sales team to address customer issues.
• Develop and maintain customer relationships.
• Provide excellent customer service.
• Research and ensure proper documentation is obtained to adjust AR balances in a timely fashion.
• Prompt and professional responses to customer inquiries.
• Inform management of delinquent AR, aged deductions, and any other significant customer issues.
• Work with the cash application team to ensure proper payment processing and provide back up.
• Initiate refund process, other responsibilities as requested by supervisor.
• Complete special projects as assigned.

Qualifications

Required Skills and Experience

• College Degree in related field and/or equivalent work experience in a similar role.
• Excellent communication skills.
• Ability to exercise sound judgement, and independent thinking.
• Bachelor’s Degree preferred Intermediate knowledge of MS Word/Excel Intermediate data entry skills
• Excellent written and verbal communication skills

Additional Information

Supplemental Information:

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) Charlie's Produce is an Equal Opportunity Employer. Recruiters - DO NOT CONTACT!

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state .

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

Recruiters - DO NOT CONTACT!