Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

The Accounts Receivable Specialist will manage the complete accounts receivable process, including billing, collections, and reconciliation of customer accounts. This role is essential in minimizing outstanding receivables while upholding strong customer relationships. The ideal candidate is detail-oriented, has excellent communication skills, and can work independently or collaboratively. A successful candidate will balance minimizing bad debt risk with ensuring customer satisfaction and supporting proactive sales engagement.

Responsibilities:

· Generate and evaluate the accuracy of customer invoices on a regular schedule.

· Monitor accounts for overdue payments, follow up with customers to ensure timely collection, and escalate issues when necessary.

· Post payments and apply receipts to appropriate customer accounts.

· Monitor customer accounts to ensure payments are received on time.

· Maintain organized and updated records of invoices and other accounts receivable documentation.

· Investigate and resolve any discrepancies or issues with customer accounts.

· Collaborate with the sales team and other departments to improve processes and ensure customer satisfaction.

· Assist in month-end closing processes related to accounts receivable.

Qualifications:

· Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.

· 1+ years of experience in accounts receivable, accounting, or a related role.

· Familiarity with basic accounting principles and experience with accounting software (e.g., QuickBooks, Sage, Dynamics GP).

· Proficiency in Microsoft Office, particularly Excel.

· Excellent attention to detail and accuracy, analytical, and can identify trends.

· Strong communication and interpersonal skills for effective client and team interactions.

· Ability to negotiate with clients, explain payment terms, and resolve disputes diplomatically.

· Maintain a positive relationship with customers while handling collections and disputes professionally.

· Ability to manage time effectively and work independently when needed.

· Can evaluate customers' creditworthiness and can help set credit limits to mitigate risk.

· Knowledge of legal standards for collections and the Fair Debt Collection Practices Act.

· Knowledge of US GAAP accounting.

Salary will be based on experience. Total Compensation includes accumulated Vacation days, Sick days, paid holidays, Medical, Dental, Vision, matching 401(k), company paid Life Insurance, company paid Long Term Disability, HSA, optional supplemental insurance.