Job Description

ACTION NISSAN IS HIRING FOR A EXPRESS LANE SERVICE MANAGER TO JOIN OUR GROWING TEAM IN NASHVILLE, TN!!** COMPETITIVE PAY, FUN WORK HARD/PLAY HARD ENVIRONMENT!**  WHAT WE OFFER:

• Competitive pay
• Career growth and opportunity for advancement
• Paid time off that accrues from day one of employment 
• An extensive benefits package including medical, dental, vision, life and disability insurance, and more
• 401(k) with employer contribution!
• Gym membership reimbursement
• Employee discounts
• Fun team atmosphere

WHO WE ARE:

Action Nissan, a Summit Automotive Company is a dealership located in the heart of Nashville, Tennessee. Action Nissan is built upon a different way of thinking.  We embrace a culture that recognizes strength lies in differences, not similarities.  Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values.  Together we are dedicated to honesty, integrity, caring, clarity and excellence, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the POWER OF YES – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience that is tailored to individual and diverse needs.

Summit Automotive Partners is a privately held automotive management group headquartered in Centennial, Colorado with over 14 automotive dealerships throughout Colorado, New England, and Tennessee. 

TO LEARN MORE ABOUT CAREER OPPORTUNITIES WITH ACTION NISSAN VISIT US AT HTTPS://WWW.ACTIONNISSAN.COM/CAREERS.HTML

POSITION OVERVIEW:

The Express Lane Service Manager interacts with our customers to build loyalty by developing trust and ensuring confidence.  This role requires someone who is passionate about taking care of the customer and their team, someone who has the knowledge to educate not only their customers and team members about what is going on with their vehicle or career path in terms they can understand.  This person must be  highly driven for success and achieving targets. 

 WHO YOU ARE: 

• You have the proven ability to set and achieve targeted goals
• You are driven to be the best at what you do
• Leading a growing Express Maintenance department at a high-volume
• Maintaining our reputation of Honesty, Integrity, Caring, Teamwork, Excellence, and Clarity .
• Ability to coach, lead, and develop entry level advisors and technicians.
• Ability to lead in a high-volume face paced environment.
• Exceed customer expectations on quality
• Manage the team's work schedule and daily operation.
• Supervise Safety in the workplace
• Maintain a clean and efficient shop and express lube department.
• You have exceptional communication, organization, and follow-up skills that result in an exceptional customer experience
• Meeting  or exceeding  productivity and service standards is a priority
• When under pressure, you maintain a positive attitude with customers, peers, and management
• You thrive on educating customers on proper care for their vehicles
• You have 2+ years of  service experience in an automotive dealership (required)

REQUIREMENTS:

• Must be at least 18 years of age
• Possess a valid driver's license and have a favorable motor vehicle record
• Ability to pass a pre-employment background check and drug screen for illegal substances 
• Authorized to work in the United States

EEOCSummit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.ADASummit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.307 Thompson Lane, Nashville, TN 37211