Job Description

Join our team as Activities Coordinator and become one of the authors of our story. As part of the Auberge family, you will be responsible for for setup, execution and follow-through of various complementary and paid guest experiences at Mayflower Inn & Spa. They are someone who is organized and efficient while having the ability to speak and work with guests to ensure they have a memorable experience. The Activities Coordinator will play a key role in operations and be cross-trained to assist in every department and aspect of the hotel. This is a wonderful opportunity for a curious and active person to join the exciting world of hospitality and experiences.

The Activities Coordinator role works on projects that range across culinary, design, wellness, adventure, art, fashion and music. This is a great opportunity for a hyper-organized, detail-oriented individual who is curious and passionate about any of these fields and how they impact the guest experience. The Director of Experiences will coach the coordinator to hone their project management skills and to develop a keen eye and strategic, critical approach as it relates to experiences and touchpoints that drive the property’s brand pillars and positioning.

Key responsibilities include:

• Preparing and executing special events, weekly activities, classes and programs that allow guests to create lasting memories and maximally experience our core pillars: design, wellness, culinary, seasonality
• Engaging with guests in an effort to promote and sell additional activities in tandem with the Concierge team
• Maintain cooperative relationships and open lines of communication with leaders of other departments throughout the hotel to ensure successful execution of programming and product offerings
• Help manage and finalize SOPs for all existing and new experiences; including trial set ups and photo documentation to maximize their effectiveness as a key experience training and execution tool
• Coordinate OS&E purchases; liaise with appropriate departments to organize, store or set up on property
• Manage and submit invoices for all 3rd party vendors and partners
• Communicate with experience vendors and hosts as needed for smooth operations day to day
• Organize and maintain the activities storage areas and FF&E/OS&E
• Help execute creative design + touchpoint projects under the direction of Director of Experiences
• Coordinate design and printing of collateral on an as-needed basis
• Work with marketing team to fact check website to ensure experiences are up to date
• Set up and host experiences on property on an as-needed basis
• Gather and organize metrics on experiences and programming: bookings, guest feedback, revenue
• Communicate with team members on upcoming experiences or events on a daily basis
• Manage internal programming calendar and spreadsheets used by Experiences and Marketing departments

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

• Must be at least 21 years of age.
• High school diploma or equivalent is required.
• Must have a valid state driver’s license, a clean motor vehicle record, and at least 3 years of driving experience.
• The ability to communicate clearly and effectively with residents, family members, and other team members.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong customer service skills are required.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance and other voluntary insurance options. All part time and full-time team members are eligible to participate in our 401(k), paid time off, holiday pay, Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.