General Description:
Provides clerical and administrative support to the Quality, Training, and Investigations Division. Primarily assists in the coordination of marine casualty investigations through administrative support to the Director, Marine Investigations and the Investigations Department. Also supports the Quality and Training departments as needed and collaborates with other Headquarters departments, Regional Offices, maritime partners, clients, and field Investigators as directed to ensure proper documentation is received for the completion of investigative work.
Essential Duties and Responsibilities:
- Assist in the coordination of investigations into marine casualties and alleged violations of Maritime Laws, rules and regulations, and International Conventions to which Liberia is a party.
- Assist in the preparation and submission of required reports to the IMO database for the Marine Investigations department.
- Assist in scheduling and creating work orders for Investigator assignments in the Waypoint system.
- Prepare and dispatch tax letters, death, and birth certificates, and generates invoices for direct billing of fees.
- Helps maintain the list of qualified casualty investigators.
- Coordinates assignment of marine casualty Investigation training and personnel development.
- Updates marine casualty investigator evaluation and oversight database.
- Assist in preparation of records, correspondence, and reports.
- Maintain data and help capture relevant content during departmental meetings.
- Monitor communication with regional offices, clients, and ship managers to ensure accurate and timely responses to inquiries.
- Help procure and distribute departmental items.
- Participates in Quality Program and processes.
- Helps maintain information technology sites (e.g. SharePoint, Learning Management System, Waypoint)
- Support the Quality and Training departments with administrative needs providing back-up assistance to other staff.
- Assist in other duties and projects as required by supervisor and executive level leadership.
Experience, Education and Certification
- High School degree or GED required.
- Minimum one year of administrative experience. Additional formal secretarial and clerical training preferred.
- Maritime Industry experience preferred.
Knowledge, Skills and Abilities
- Proficient knowledge of Microsoft Office applications.
- Use of General office equipment and familiarity with techniques for data entry in computer databases.
- Ability to organize and prioritize work and meet deadlines.
- Well-developed interpersonal and communication skills.
- Strong skills in English grammar and composition.
- Ability to work in a team environment with a keen interest in the edification of systems, procedures and working independently to improve existing processes/procedures.
- Able to lift approximately 15 – 20 lbs.
EEO Compliance:
Ryde Technologies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde Technologies will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.