Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

We are looking to add an organized, friendly, positive, customer-focused, teammate for our HVAC company.

Core Responsibilities

o Respond to phone calls, emails and texts, and direct them appropriately

o Monitor and manage emails, letters, packages, phone calls and other forms of correspondence

o Document interactions with clients and technicians within our CRM in detail

o Support company bookkeeping and job costing procedures

o Track and replace office supplies as needed

o Monitor the scheduling of maintenance contracts

o Prioritize new jobs and/or tasks as they come in

o Maintain up-to-date records

o Assist with miscellaneous projects

o All other administrative duties such as filing, data entry, copying, scanning, etc.

Day-to-day Activities

o Track daily project schedules for technicians

o Track project status

o Data entry

o Generate preliminary invoices

Requirements

o Proficiency in Google Apps such as Google Drive, Google Docs and Google Sheets and basic computer software

o Proficient in managing schedules and in using Google Calendar

o Top-notch verbal and written communication skills with proper grammar and spelling

o Ability to work in an environment that is sometimes frenzied and sometimes calm, with minimal supervision

o Self-sufficient, well organized, exceptional work ethic to meet deadlines

o Critical thinker, problem-solver

o A Team player with a dedication to lifetime learning

Soft Skills

o Housecall Pro Experience

o Quickbooks