Benefits:

401(k)

Health insurance

Paid time off

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office manager and employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, handling insurance and billing tasks, and overall assistance to the office manager. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly professional demeanor.

Responsibilities

Answer incoming billing department phone calls and questions

Prepares invoices and sends them to patients

Receives and tracks incoming payments

Resolves patient issues related to invoices

Provides reports on billing data

Maintains patient records and account statuses

Updates charges to patient accounts

Sends payment reminders to patients

Entering patient demographics & insurance

Posting medical billing to insurance companies

Insurance appeals

Write emails, memos, and letters and distribute them appropriately

Maintain an organized filing system

Develop, update, and maintain relevant office procedures

Qualifications

High school diploma/GED required, Associate’s/Bachelor's degree or administrative training is preferred

Previous experience as an Administrative Assistant or in a similar position

Familiarity with standard office equipment such as printers and fax machines

Excellent computer skills and knowledge with an electronic medical record software system (we use Nextech)

Highly organized with excellent time management skills and the ability to prioritize projects