Alynix-BAAM.Tech is seeking a highly organized and detail-oriented Administrative Assistant to support our growing sales team. This role is crucial for ensuring smooth sales operations and providing essential administrative support to drive sales success. The ideal candidate is a proactive, efficient, and collaborative individual with excellent communication skills and a passion for supporting a fast-paced sales environment.
The Administrative Assistant will provide comprehensive administrative support to the sales team, enabling them to focus on selling and continuing to build and expand our customer relationships. This includes processing customer orders, coordinating communication and follow-up, maintaining accurate sales records and helping to manage sales documentation.
Responsibilities:
• Sales Order Processing: Accurately process sales orders, ensuring all necessary information is complete and entered into our system. This may involve verifying pricing, product availability, and customer details.
• Sales Documentation Management: Prepare and manage sales documents, such as quotes, proposals, contracts, and invoices, ensuring accuracy and timely delivery.
• Customer Relationship Management (CRM) Support: Maintain and update customer information in the CRM system, ensuring data accuracy and completeness. Generate reports and dashboards as needed.
• Sales Team Support: Provide administrative support to the sales team, including scheduling meetings, coordinating travel arrangements, preparing presentations, and managing correspondence.
• Communication Coordination: Facilitate communication between the sales team, customers, and other departments, ensuring clear and timely information flow.
• Sales Reporting: Generate sales reports, analyze sales data, and provide insights to the sales team and management. May involve tracking sales performance against targets.
• Inventory Management (when applicable): May assist with inventory tracking and management, ensuring sufficient stock levels to meet sales demands.
• Sales Incentive Administration: May assist with the administration of sales incentive programs, tracking performance and calculating commissions.
• Problem Solving: Address customer inquiries and resolve sales-related issues efficiently and professionally.
• Process Improvement: Identify opportunities to improve sales processes and streamline administrative tasks.
• Other duties as assigned: Be flexible and willing to take on other tasks as needed to support the sales team and overall business objectives.
Qualifications:
• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or a related field preferred.
• 2+ years of experience in a sales administration or administrative support role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Suite.
• Experience with CRM software such as HubSpot.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach.
• Positive attitude and a customer-centric mindset.