Benefits:

401(k)

Health insurance

Paid time off

Position Overview

Chase Mental Health Services is seeking a highly organized and detail-oriented Administrative Assistant to support the daily operations of our Behavioral Health office in Westfield, NJ. This full-time, onsite role ensures our office runs smoothly, efficiently, and professionally, contributing to a welcoming environment for clients and staff.

Key Responsibilities

Administrative Support

Serve as the primary point of contact for clients, staff, and visitors, ensuring a positive first impression.

Manage scheduling and appointments for clinicians and clients, including rescheduling and confirming appointments.

Answer, screen, and route phone calls and emails promptly and professionally.

Maintain accurate records and files, including confidential client documentation, in compliance with HIPAA regulations.

Office Management

Oversee the office's day-to-day operations, ensuring a clean, organized, and well-stocked environment.

Order and maintain office supplies and equipment, coordinating repairs and maintenance as needed.

Manage office communication systems, including mail, email, and phone systems.

Coordinate with external vendors and service providers for office-related needs.

Financial and Operational Tasks

Assist with billing and insurance claims processes, including verifying client insurance eligibility and processing payments.

Prepare and maintain reports, invoices, and office expenses to support financial operations.

Monitor and track office budget, ensuring cost-effective operations.

Team Collaboration

Serve as a liaison between staff, clinicians, and management to facilitate communication and resolve operational issues.

Support onboarding and training of new staff members as needed.

Assist with planning and coordinating office meetings and events.

Qualifications

Education: High school diploma or equivalent required; associate or bachelor's degree in a related field preferred.

Experience: At least 2 years of experience in administrative or office management roles, preferably in a healthcare or behavioral health setting.

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling software or electronic health records (EHR) systems.

Key Competencies:

Strong organizational and time-management skills.

Excellent verbal and written communication abilities.

A proactive and solutions-oriented approach to problem-solving.

Ability to handle confidential information with integrity and discretion.

Working Conditions

This is a full-time, onsite position in our Westfield, NJ office. The role requires regular interaction with clients and staff in a professional behavioral health environment.

Benefits

Competitive salary based on experience.

Comprehensive benefits package, including health, dental, and vision insurance.

Paid time off and holidays.

Opportunities for professional development and growth.