Job Description

Perform clerical support in an efficient manner in accordance with established procedures and as directed by your supervisor.

Responsibilities

• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Operate telephone system as required.
• Answer telephones determine nature of call and direct caller to appropriate individual or department.
• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of patients by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
• Greet visitors and direct to the appropriate place.
• Give directions/information to visitors, guests, patients, sales representatives, etc.
• Offer beverages to visitors waiting for administrative personnel, as appropriate.
• Ensure all visitors/guests sign in on the confidentiality (HIPAA) log.
• Issue and collect guest badges as guests/visitors sign in.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
• Report suspicious persons/information to a supervisor immediately.
• Assist all staff and departments with administrative duties, as directed. (This includes typing, filing, etc.)
• Receive, sort and distribute mail as directed.
• Operate copier, office machines, etc., as directed.
• Operate computer as directed or needed.
• Order supplies as directed or needed.
• Assist admission by preparing the Patient Manual, meal card and airport pickup sign (if needed).
• Other duties as assigned.

This is a full-time position that will work Monday - Friday.

For a virtual tour of the facility, please visit our website at casapalmera.com.

Qualifications

• High School Diploma or equivalent is required
• Bachelor’s degree in Business Administration, Secretarial Science or other related field is preferred
• Minimum of 1 year in a clerical position is required

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.