Benefits:

401(k)

Employee discounts

Flexible schedule

Job Summary

We are seeking a motivated and outgoing Administrative Assistant to join our team which helps cruise line crew members with a variety of services including but not limited to Package Receiving & Delivery, Online Orders, Shipping, Storage, Onboard Mobile Retail . In this role, you will provide support to our team, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include customer service and company administration support of operations. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

Answer incoming phone calls, emails, WhatsApp messages

Place & receive online orders for crew, send invoices

Send Package Manifests, Fleet Visitor Requests to access the ships

Request Dock access for the ship deliveries

Help customers with shipping needs, provide quotes, packing, generate labels etc

Maintain the online & onsite Delivery calendar and prioritize work with the team

Organize meetings and take accurate minutes

Write emails, memos, and letters and distribute them appropriately

Contribute to company reports

Maintain an organized filing system

Develop, update, and maintain relevant office procedures

Qualifications

High school diploma/GED required, Associate’s degree or administrative training is preferred

Previous experience as an Administrative Assistant or in a similar position

Familiarity with standard office equipment such as printers and fax machines

Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint

Highly organized with excellent time management skills and the ability to prioritize projects