Benefits:

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job Description

Apex Family Healthcare Services LLC a robust outpatient mental health clinic that provides clinical services to a diverse client population with mental health needs. The provider team consists of psychiatrists, nurse practitioners, psychologist and mental health counselors. The Clinic works closely with referral sources such as local hospitals with inpatient psychiatric programs and health centers. There are specialty psychiatrist that see geriatric patients, adults, adolescents, and children. The clinic provides over 20,000 visits a year and is expanding the scope of services.The Mental Health Medical Receptionist and Assistants are the first in-person point of contact for a patient on behalf of the mental health practice. They are responsible for all aspects of front office duties assigned by a clinic. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public. Apex Family Healthcare Services is looking for candidates who are willing to stay with us long term, and grow with our organization.

Duties include:

Primary

Must Be Able to Multitask

Must Be Organized and A Self Starter

Must Be Able to Talk to Pharmacies and Patients For Medication Issues

Must Have Exceptional Communication Skills

Send Emails and Add Messages to Charts

Liaison Between Patients and Providers

Must Be Able to Handle Patients Suffering From Mental illness

Must be Punctual and Have Reliable Transportation.

Answering phones and scheduling patients

Verifying insurance benefits, co-pays and deductibles

Checking in and greeting patients

Must be Proficient in Microsoft Word

Must be Proficient in Microsoft Excel

Must be Type 50wpm

Must Work Well With Teams

Oversee Open and Closing Activities of Office

Ensure Facility is always presentable and ready for clients and clinicians

Secondary:

Calling patients for appointment reminders

Must Be Familiar with EMR and/or EHR systems

Assign Clinical Staff Rooms to See Patients

Must Be Able to Complete Prior Authorization for Medications Through Phone

Pulling Medical Charts

Basic Vitals (as needed)

Must present as well-groomed and professional

Minimum Requirements: One year clerical and/or receptionist experience, Medical Assistant experience is a plus

Education/Licenses/Certifications: Post High School office procedures preferred

Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience.

Location Address : 301 Country Club Drive, Stockbridge GA 30281

Benefits Available: Medical (partially paid by agency), Dental, Vision, Paid Time Off, Vacation, 9 Paid Holidays (including birthday), Discounts

Job Type: Employee, Full Time

Required education: High school or equivalent, Post High School Education

Required experience: Front Office, Receptionist, Medical Assistant: 1+ year, EHR, EMR, CPR / AED,

Schedule Availability Required between 8:00 am and 5:30pm Monday - Friday

Good working knowledge of Excel and reporting tools.

Data Entry Keying Exam Required for Hire

Job Type: Contract

Salary: $15.00 to $18.00 per hour