Job Title: Administrative Assistant

Company: Goods Electric Heating and Air

D epartment: Finance & Administration

Type: Full-Time

Compensation: $20 per hour + benefits

About Us: At Goods Electric Heating and Air, we believe that all our community should experience a bright, safe, and comfortable home. As a family-oriented business, we provide a full line of heating, cooling, and electrical solutions to our customers and prioritize a supportive team environment. We are seeking a detail-oriented and organized Administrative Assistant to support our growing team in providing unparalleled service to our customers.

Position Summary: The Administrative Assistant will be responsible for managing day-to-day administrative operations, providing excellent customer service, and ensuring smooth coordination within the office. This role is ideal for a proactive individual with strong organizational skills who can handle multiple tasks efficiently and maintain a high level of accuracy.

Key Responsibilities:

• Oversee day-to-day office operations, including maintaining office supplies including but not limited to uniforms, paper towel, birthday cards, gift cards, contest, office furniture & materials, etc., managing equipment (including IT issues), and ensuring a well-organized and efficient workspace
• Prepare and format documents, reports, and presentations. Manage and maintain filing systems, both physical and digital, ensuring accurate record-keeping
• Handle communication with customers and utility companies, building departments, etc. to obtain work order numbers, permits, and schedule inspections and ensuring that corrections are implemented in a timely fashion
• Register all equipment through vendor website for factory warranties and extended labor warranties when purchased
• Work with uniform vendor to ensure all employees have clean uniforms and any issues are resolved promptly
• Process warranty claims, and track expenses. Ensure timely record keeping
• Provide general administrative support to directors and other staff, including tasks such as in house event set up, company training events, lunch/coffee deliveries, preparing correspondence, and handling mail
• Implement and enforce office policies and procedures, ensuring compliance with company standards
• Maintain a calendar with all PTO, birthdays, and work anniversaries and ensure the proper channels are informed of any upcoming events
• Review all incoming potential new hires and ensure clear and ongoing communication surrounding our candidate pipeline, interviews, background checks, and job status
• Set up all documentation including binders, timecards, electronic devices, and software accounts for all new hires

Qualifications:

• High school diploma or equivalent; associate degree or higher preferred
• Proven experience as an administrative assistant or similar role
• Proficiency in Google Workspace (Sheets, Docs, Google Calendar, Gmail, ETC.), Microsoft Office, Dropbox, and Notion or similar platforms
• Excellent verbal and written communication skills
• Strong organizational skills with a keen eye for detail
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Customer-focused attitude with a commitment to upholding the company’s values

Why Join Goods Electric Heating and Air?

• Supportive work culture
• Opportunities for growth and development within the company
• Competitive pay and benefits