Administrative Assistant

Hollister Collision Center

Administrative Assistant

Hollister, CA
Full Time
Paid
  • Responsibilities

    Hollister Collision is San Benito County's leading repair provider. We have been serving our community for over 15 years and take pride in ensuring that each repair aligns with our company motto: "quality never takes a day off!" Commitment to customers, quality repair, and employee satisfaction is the core of our business.

    Job Summary

    We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, the admin assistant will be responsible for providing proper support to our office employees, vendors, and customers. The admin assistant will work closely with management to complete assigned task which includes, but is not limited to answering phone calls, scheduling appointments, planning meetings, collecting payments and so forth. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

    Responsibilities

    Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers the collision repair process, including insurance claims information, processing, and payment procedures

    Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards

    Perform administrative tasks: Administrative tasks may include collecting incoming payments, conducting AR follow-up calls, calling customers, sending emails, etc.

    Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Service Advisor role as needed

    Schedule appointments and maintain a calendar

    Write emails, memos, and letters and distribute them appropriately

    Maintain an organized filing system

    Qualifications

    High school diploma/GED required, Associate’s degree or administrative training is preferred

    Previous experience as an Administrative Assistant or in a similar position preferred

    Familiarity with standard office equipment such as printers and fax machines

    Highly organized with excellent time management skills and the ability to prioritize projects