Benefits:

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Training & development

Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership.

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Monitor job file status from beginning to end using proprietary software

Prepare estimates using Xactimate software

Receive and enter lead calls and job referrals in system

Maintain internal and external communications

Review and validate initial field documentation

Assist other departments, as needed

Position Requirements

1+ year(s) of administrative or office-related experience

Outstanding written and verbal communication skills including proper pronunciation and grammar

Polite, confident, and excellent customer service skills

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software, including Xactimate® and proprietary software

Hours

40 hours/week

9 a.m. - 5 p.m.

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 12/2024

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.