Job Title: Administrative Assistant/Receptionist Location: 320 Sevilla Ave, Suite 202, Coral Gables, FL 33134 Company: Allstate/Borbolla Insurance Agencies

About Us: We are a full-service, one-stop-shop Allstate Insurance Agency dedicated to providing exceptional customer service and support to our clients. We seek a motivated and organized administrative assistant/receptionist to join our team. If you have experience servicing insurance policyholders and possess a valid insurance license, we’d love to hear from you!

Position Overview: The administrative assistant/receptionist will be key in managing the day-to-day office operations, providing customer service to our policyholders, and supporting the office staff. The ideal candidate will have at least one year of experience in an insurance-related role, and Allstate experience is preferred but not required.

Key Responsibilities:

Greet and assist clients in person and over the phone

Manage office operations, including scheduling appointments and maintaining records

Assist policyholders with insurance inquiries, billing, and policy updates

Provide administrative support to agents and office staff as needed

Handle mail, email correspondence, and other general office duties

Qualifications:

ACTIVE INSURANCE LICENSE

PREFERABLY A 4-40

AT LEAST 1 YEAR OF INSURANCE CUSTOMER SERVICE EXPERIENCE

Strong customer service and organizational skills

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Allstate insurance experience is a plus but not required

Compensation & Benefits:

Annual salary starting at $40,000

Compensation for new business production in addition to salary

80 hours of Paid Time Off after 90 days

Health, dental, and vision insurance available

Office hours:

Monday - Thursday: 9:00 AM to 6:00 PM (1-hour lunch break)

Friday: 9:00 AM to 5:30 PM (30-minute lunch break)

How to Apply: Please submit your resume and cover letter to Victor Acevedo at victoracevedo@allstate.com for consideration. We look forward to meeting our next team member!

The Administrative Assistant opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.