Benefits:

Free uniforms

Paid time off

· Proven ability to interact professionally and empathetically with patients and their families, particularly in sensitive situations.

· Ability to field and manage a high volume of interaction with patients and their families.

· Ability to balance multiple responsibilities and shift priorities as needed.

· Ability to consistently prioritize patient care over other work demands.

· Be able to maintain strict confidentiality with experience applying sound judgment and discretion.

· Have excellent communication skills with the ability to communicate verbally and in writing.

· Ability to work with mental health populations, such as autistic children.

Preferred Qualifications:

· Experience in Mental Health/Behavioral Health not required but a plus

· Electronic Medical Record experience-ECW and My Best Practice not required but a plus

· Experience with Microsoft Office products · Telephone and Customer/Patient skills

· Proficiency and detailed oriented

Role and Responsibilities:

Answer phone calls, emails, and in-person inquiries

Communicate with patients to set up and schedule appointments

Facilitate and engage as an integral part of the team and workflow by helping where needed and communicating needs

Organize and input data into electronic health records

Support office with administrative and secretarial tasks

Communicate with the internal office team and providers to ensure patients are helped, and everyday tasks are accomplished

Understand and maintain HIPAA regulations

Perform TMS (onsite training)

Perform duties of differing service platforms and any other responsibilities required.

Act as liaison between patients, providers, and care team

Pay close attention to details and documentation

Exhibits ability to be flexible to address patient needs as they arise.

Communicates clearly with patients', family and medical care team.

Exhibits strong interpersonal skills

Works well with diverse population