Administrative Assistant

SERVPRO of Omaha Southwest

Administrative Assistant

Omaha, NE
Full Time
Paid
  • Responsibilities

    Do you love working with people? Do you want to be a leader in a great company?

    Then, don’t miss your chance to join our franchise as a new Administrative Assistant. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

    We're seeking someone who is a rare “high achiever” to fill a key role. As an Administrative Assistant, you will perform accounting functions, administrative activities, and ensure customer satisfaction. You will serve as the in-house expert on QuickBooks®, Microsoft Office, and proprietary software. In addition, you will ensure all employee and company files are properly filed and contain all required documentation.

    If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

    Primary Responsibilities

    Answer and distribute calls with a high level of customer service

    Document leads in WorkCenter and maintain the Work In Progress board

    HR Administration paperwork

    Coordinate and maintain company calendar and franchise communication

    Make sure active jobs are properly scheduled with no conflicts

    Review timesheets

    Manage 401K and Health Insurance plans and payments

    Ensure employment files and records are accurate

    Assist with duties in warehouse and for customer contents/non-salvageable lists

    Assist with entering data for estimates

    Other duties as assigned

    Position Requirements:

    2+ year(s) of office, accounting, or customer service experience

    Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

    Remediation experience is preferred.

    Solid organization and planning capabilities, strong attention to detail

    Demonstrated history of ability and growth in an office environment

    Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times

    Very self-motivated and goal-oriented with ability to multi-task

    Capability to work in a fast-paced, team-oriented office environment

    Ability to learn new software and proprietary software

    Experience in customer service industry environment a plus

    Ability to successfully complete a background check subject to applicable law

    Hours

    40 hours/week, flexible to work overtime when required

    Pay Rate Competitive based on experience.

    Benefits: Starts on Day 1

    · $1500 Sign-on Bonus

    · $1500 Referral Bonuses

    · 6 Paid Holidays

    · PTO - Up to 11 days to earn starting out, starting on Servpro second tier. Accrued by hours worked

    · On-site Gym/Fitness Room

    · Production Team: All tools, PPE, and Uniform Polos provided

    · Production Team: Monthly Performance Bonuses for Production Managers, Crew Chiefs, and Technicians

    Starts on 1st of the Month After 60 Days

    · 50% of Health Insurance paid for Employee (Blue Cross/Blue Shield)

    · Vision, Dental, and Aflac plans you can join

    Starts After 6 Months

    · 401k company matching up to 4%

    · Profit Sharing

    · Advancement Opportunities

    Starts After 1 Year

    · $1000 Anniversary Bonus every year

    Job Type: Full-time

    Salary: Starting at $18.00 and up DOE

    8 hour shift

    Monday to Friday

    Work Location: One location

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.