Job Description

Salary:

Schedule:

As an Administrative Assistant in our community, you manage the reception area and provides administrative and clerical support to the Business Office Manager and Executive Director. This position also gathers personal information from inquiries, answers telephones, takes/delivers messages and responds to Business Office Manager’s requests.

Primary Job Responsibilities:

• Assist with initial employment inquiries, reviewing candidates, processing applications and starting background checks.
• Aid in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information.
• Respond to residents’ and family members’ questions and concerns and share important information with the Business Office Manager or other supervisor as appropriate.
• Respond and appropriately handle emergency situations that may arise in a calm, professional, and effective manner.
• Monitor the front lobby and entrance area for cleanliness.
• Organize incoming mail and ensure that it is distributed to the appropriate person.
• Maintain a community resource information library and/or directory to be able to route residents and/or their families to available services both in-house and in the general vicinity.
• Provide administrative assistance as assigned.

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

• A minimum of 2 years’ experience in an office environment, answering phones or customer service position preferred.
• Must be able to multi task and handle competing priorities.
• Possess excellent time management and organizational skills and be able to meet deadlines.
• Strong verbal and written communication skills are required.
• Must have strong computer knowledge and be familiar with and skilled in standard office software programs.
• Ability to work effectively with different levels of personnel.
• Ability to relate well to residents and their families.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.