Administrative Assistant

Zephyr Connects

Administrative Assistant

Linthicum Heights, MD
Full Time
Paid
  • Responsibilities

    Remodelers Advantage - Administrative Assistant

    Are you the kind of person who thrives on the little details, ensuring everything is accounted for and thoughtfully placed, taking pride in a meticulous approach? Do you want a role where your talent for managing the little things makes a big impact? Imagine being part of a team that feels like family, united by a mission to improve lives.

    If this sounds like you, keep reading to discover more!

    About Us

    Since 1985, Remodelers Advantage has provided education and business management support to remodelers and renovators across the United States and Canada. Our 10-person team is dedicated to helping professional remodeling contractors become even more successful while creating working environments that allow them to lead more balanced and satisfying lives. As the remodeling industry’s most comprehensive support organization for business owners, we have helped thousands of remodelers, from start-ups to $30 million firms improve company performance and quality of life.

    Learn more about us on our website: remodelersadvantage.com

    Summary of Responsibilities

    We are looking for our missing teammate! In this role, you will be responsible for managing various tasks related to member engagement, event coordination, and member communications. This role is ideal for someone who thrives in a fast-paced environment with exceptional attention to detail and enjoys providing top-notch service to our members.

    Essential Functions

    • Administrative Support:
      • Manage OnBoard tasks (agendas, meeting links) and organize past meetings
      • Support team projects, update Meeting Fact Sheets, and create agendas
      • Ensure accuracy in work
    • Membership Engagement & Support:
      • Assemble and ship New Member Kits, Amazon orders, greeting cards, and branded items
      • Track and update membership engagement lists
      • Manage the Member Impact Award process and emails
    • Event & Meeting Support:
      • Edit and convert OnBoard documents to PDF
      • Prepare materials for meetings
      • Maintain inventory and manage meeting supplies
      • Coordinate with hosts for interview schedules and prepare meeting agendas
      • Update meeting trackers and checklists
    • Member Communication & Follow-Up:
      • Contact members about event registration and follow up on required documents
    • Planning & Shipping:
      • Prepare and ship Meeting Boxes and yearbooks for events

    Education, Experience, and Skills Required

    • 3+ years’ experience in an administrative support role
    • Proficiency in office software (MS Suite and Adobe) and the ability to learn new tools quickly
    • Excellent verbal and written communication skills
    • Strong attention to detail
    • Ability to manage multiple tasks simultaneously in a fast-paced environment
    • Superior customer service skills with a focus on customer experience

    Compensation

    • $45,000-$55,000 salary
    • Health insurance (100% paid by employer)
    • PTO
    • 401k with matching
    • End-of-year bonus based on profitability
    • Paid time off the week between Christmas and New Year after 1 year of employment

    How to Apply

    • Submit an updated resume

    We have a formal recruiting process and have a relationship with Zephyr Connects LLC, whom we use for the screening and hiring process. If you are selected for the next step you will get instructions from Annie Green within 3 days of your submission. Everyone will be contacted.

    Remodelers Advantage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Remodelers Advantage complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Compensation
    $45,000-$55,000 per year