Administrative/Customer Services Intern

SSC INC

Administrative/Customer Services Intern

Union City, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Training & development

    Opportunity for advancement

    SSC, Inc. dba Sunnyvale Seafood Co. currently searching for two part-time Administrative/Customer Services Interns. This is entry level administrative/customer service position.

    This subsidiary company is part of a vertically integrated business group focusing on fish farming, processing, and distribution. The company specialized in supermarket chains, grocery outlets, and food service chains as its major accounts.

    Objective:

    The Administrative/Customer Services Interns will be helping to maintain customers/vendors relationship and inventory related transactions.

    Duties and Responsibilities:

    · Ensures all products in the warehouse and cold storages are appropriately received and stored.

    · Works with Sales and Procurement team to bring them up to date regarding stock inflow and outflow.

    · Compiles inventory information and presents it to staff for effective decision making, which may include the need for restock, and so on

    · Maintains and updates incoming product tables.

    · Tracks distribution of inventory.

    · Assists buyers/sales and logistics team in administrative processes upon request.

    · Checks and maintains inventory

    · Inventory reconciliation by matching lot by lot, case by case, and pound by pound on monthly basis.

    · Splits lots in the inventory system (Appgen) for Walmart inventory

    · Investigates and fixes inventory problems and adjustments.

    · Assists Sales with contacting the warehouse to locate products at outside cold storages. For example- anniversary dates, pallet configuration, etc.

    · Accepts transfer at outside cold storages and communicates incoming products to the warehouse

    · Assists salesperson with the spreadsheet to calculate fish inventory such as what is in inventory, committed, on water, and not yet shipped.

    · Updates directory and warehouse list

    · Opens new accounts at cold storage

    · Entries inventory into the inventory system (Appgen)

    · Other duties may be assigned

    KNOWLEDGE AND SKILL

    · Entry level experience in administrative support or client service-oriented field

    · Education: High school diploma or college students

    · Excellent written and oral communication skills

    · Proficient with Microsoft Office (Word, Excel, Outlook)

    · Versatility, flexibility, and a willingness to work within constantly changing priorities and workflow with enthusiasm

    · Acute attention to detail and multi-task

    · Strong organizational, problem-solving, and analytical skills

    · Excellent customer service skills

    · Ability to understand and follow written and verbal instructions

    · Professional appearance and demeanor

    · Willingness to work some evenings and weekends as needed

    · Excellent interpersonal skills and commitment to working with cross-functional teams

    PHYSICAL DEMANDS

    Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings