Benefits:

Bonus based on performance

Flexible schedule

Part-time position available

Job Summary

We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees & warehouse staff, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include, but not limited to answering phone calls & emails, scheduling pick ups/deliveries of wine, assisting customers in the front, and data entry for billing our charge accounts. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

Bills charge account orders and data entry for billing periods

Acts as a liaison between customers and carriers such as UPS, Fedex and GLS for shipping inquires

Manages weekly filing

Answers phones and emails

When needed, will assist in creating shipping labels for UPS, Fedex, and GLS

Communicates with customers and wineries about shipping details to ensure their wine shipments arrive in good condition

Assists at front counter by checking in wine shipments, accepting incoming wine, and processes wine shipments using the POS

Notifies customers of any billing and/or shipping problems and finds a solution in a timely and professional manner

Schedules pick ups and deliveries of wine

Sets up customer accounts

Processes and bills credit card shipments

Creates monthly campaign emails

Qualifications

Ability to multitask and is self-motivated

Fast Learner

Willing to learn about the wine shipping industry

Flexible in changing and increasing responsibilities

Shipping experience preferred, but not required

Must be able to work in a team environment, but also be able to work alone with little supervision

Strong communication skills and detailed oriented

Able to lift up to 45 lbs, one case of wine

Proficient in Microsoft Excel