Administrative Scheduling Manager

ComForCare Home Health Care - North Wake County

Administrative Scheduling Manager

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company parties

    Competitive salary

    Paid time off

    Savings bank

    About ComForCare: At ComForCare, we help people live their best lives every day, with our caregivers at the heart of our mission. Our team values celebrating success, building connections, and having fun. Be a part of a dedicated, award-winning team, recognized as a 2024 News & Observer “Best Place to Work” and “Best Home Care Agency,” as well as Wake Weekly’s “Best Home Care Provider” and “Best Senior Services.”

    Position Summary: We are seeking an Administrative Scheduling Manager to join our team. If you’re highly organized, passionate about helping others, and ready to make an impact in a well-established home care agency, this role is for you! You’ll manage scheduling and staff coordination to ensure our clients receive high-quality, compassionate care tailored to their needs.

    Key Responsibilities:

    Client Scheduling & Coordination: Manage daily client schedules, matching care needs with qualified staff (PCA/CNA) in accordance with state regulations and client care plans.

    Staff Management: Participate in hiring, onboarding, and orienting new employees. Address disciplinary needs as required and support employee retention efforts.

    On-Call Duties: Share 24/7 on-call responsibilities to provide support for client needs.

    Database Management: Maintain accurate records in scheduling and information databases for both clients and staff, ensuring systems are kept current.

    Supply Management: Coordinate and manage supplies for the organization as needed.

    Compliance: Keep employee documentation and files up-to-date to meet regulatory requirements.

    Qualifications

    Education: High school diploma required; Associate’s or Bachelor’s degree preferred.

    Experience: Minimum of 3 years in administrative or scheduling roles, ideally in home care, human resources, or customer service.

    Skills:

    Strong organizational and time management skills, with the ability to prioritize effectively.

    Excellent communication and interpersonal skills to engage with clients, caregivers, and colleagues.

    Proficient computer skills, with experience managing multiple tasks in a fast-paced environment.

    Additional Requirements:

    Must be at least 18 years old with valid work authorization.

    Must have strong customer service skills, a positive attitude, and a team-oriented mindset.

    Why Work with Us? We value our employees and offer a supportive environment where you can thrive while making a difference in others’ lives.

    Benefits Include:

    Paid Holidays: 10 paid holidays annually

    Paid Vacation: 2 weeks of paid vacation

    Financial Benefits: 401K, profit sharing, and a Christmas bonus

    ComForCare Home Care Core Values:

    Care Like Family

    Serve Passionately

    Dignity Matters

    Be Present and Engaged

    Have Fun

    Join Our Team! If you’re ready to live your best life by helping others live theirs, apply today to become part of our ComForCare family.

    By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

    Equal Opportunity Employer: Disability/Veteran.