TITLE: Administrative Support

LOCATION: Tampa, FL

MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.

REQUIRED EXPERIENCE: 2+ Years

INTERVIEWS: Webcam Only

Short Job Description:

Administrative Support - filling in for someone on FMLA. Approximate length of assignment, 3 months.

Complete Description:

Candidate Responsibilities:

Front Desk Support:

· Serves as initial point of contact for the Front Desk of the Executive Ybor City location, answering the central telephone system and directing calls accordingly.

· Greets and directs visitors to. Assists visitors, employees, and the public with general questions; responds to inquiries from associates, and visitors, and refers, when necessary, to the appropriate person, official, or department head.

· Maintains accurate and complete sign-in/sign-out procedures; ensures knowledge of visitor and associate location.

· Prepares and processes all incoming and outgoing mail. Receives and routes incoming/outgoing mail to the client.

Administrative Assistant Support:

· Provides administrative support to department associates located at the Ybor City location facility when needed. Composes, types, and distributes meeting notes, correspondence, forms, and reports of moderate complexity and highly confidential nature.

· Creates and maintains forms and spreadsheets to support client functions and track activities and deadlines. Generates reports and gathers statistical data as requested.

· Maintains and controls the client files, hard and electronic copies, and serves as file manager for the client.

· Identifies and resolves problems in accordance with established procedures and parameters with minimal supervision.

· Attends and assists staff at public outreaches, trainings, meetings, and interviews. Records notes or minutes of meetings and/or interviews.

· Schedules and confirms conferences, meetings, and appointments for the department.

· May complete and monitor purchase requisitions, correspondence and internal request forms.

· Provides ongoing assistance and training to involving the usage of various office machines, tools and equipment.

· Performs other duties as assigned.

Skills:

· Ability to speak and understand English. Required

· High School Diploma. Required

· Able to pass a drug screen and MVR. Required

· 2 years experience as administrative support person in a professional office. Required 2 Years

· Microsoft Office including Outlook, Word, Excel and PowerPoint. Required 2 Years

· Excellent verbal, written and interpersonal skills. Required

· Excellent typing and data entry. Required

· Experience in public facing and individuals who may be rude or irate. Required