Job Description

An Admission Coordinator must demonstrate a personal dedication towards finding appropriate placement for our prospective clients. With an emphasis on quality and urgency, an Admissions Coordinator is expected to communicate seamlessly with clients, families, providers, and internal staff to ensure our prospective clients receive timely access to care.

Responsibilities

• Arrive on time and work the duration of their scheduled shifts. Coordinators must also be willing to work outside of business hours, when needed.

• Ability to maintain a professional demeanor, at all times. An Admission Coordinator is generally the first contact with Discovery, and must uphold a high standard of communication, behavior and attitude when communicating with clients and other professionals.

• Exemplary interpersonal skills to effectively communicate with clients, referrals, and other internal staff.

• Ability to work as an active team member at all times

• Demonstrate a willingness to learn

• Ability to problem solve from a solution-based place

• Speak clearly, concisely and with passion about DBH service offerings

• Make daily contact and prompt follow up with all active cases

• Demonstrate active listening skills

• Convey authentic empathy and compassion through words and tone of voice

• Able to effectively communicate the features, advantages, and benefits of the program

• Ability to manage and prioritize daily work within acceptable departmental time frames

• Maintain impeccable documentation

This is a full-time position at our corporate office.

Qualifications

• High school diploma or equivalent required
• 2 years or more of experience working in an admissions related environment preferred
• Previous experience working in the treatment field preferred
• Computer competence (Microsoft Word, Outlook). Must also have experience with Electronic Medical Records

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.