Jr. Support Tech (Fri-Tue 9:30pm-6:00am)
Job Description
ABOUT THE COMPANY
Come join our growing team at AWM Smart Shelf! AWM is a vision technology company with a comprehensive retail solution. Our technologies are built utilizing artificial intelligence, computer vision, machine learning and deep learning to reinvent the retail space and beyond as we know it today. AWM's eco-system of solutions provide end-to-end business automation and deliver benefits like improving operational efficiencies, increasing sales, reducing waste, and more.
ABOUT THE DEPARTMENT
This role falls within the IT Support Department. We enthusiastically embrace the responsibility to remotely and support our hardware and the software solutions deployed worldwide. Our department is the backbone of the business and we are relied upon to perform with excellence every day.
ABOUT THE POSITION
This position provides essential services through their two main responsibilities: reviewing transactions and annotating data.
To do these tasks well, you will need to be patient, careful, detailed, and sometimes slow, even when you feel pressure to be quick. Speed will come with time but accuracy is of first importance. Our professional staff will train you to use our proprietary software to perform these tasks.
As needed, and based on aptitude, you may also be called upon to work with the IT Support Technicians to build prototype or production hardware or software solutions.
MANDATORY QUALIFICATIONS
Positive attitude :)
Inquisitive and ready to learn.
Collaborative spirit; team player.
Great communication skills, able to communicate clearly, in written English.
Attention to detail.
Openness to doing new tasks as the needs of the company evolve.
OPTIONAL QUALIFICATIONS
Technical certifications like CompTIA A+ or others are a plus, but not required.
Foreign languages are a plus, but not required. We're in 18 countries!
BENEFITS AND PERKS
Regular reviews and pay raises are expected in this role assuming the functions for this role are being accomplished with excellence. As the company grows, there may also be opportunity for growth into other positions based on skill and aptitude. We love to promote from within. In addition, the dress code is casual and the staff are fantastic.
Company Description
Please visit awm.tech to learn more and watch videos of our solutions. Also our YouTube channel here: https://www.youtube.com/channel/UCVg6yrur1Z-SPIGK7cxWinw
Please visit awm.tech to learn more and watch videos of our solutions. Also our YouTube channel here: https://www.youtube.com/channel/UCVg6yrur1Z-SPIGK7cxWinw