Job Description
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Interacts with customers to evaluate and assess the customers' staffing needs.
Evaluates and defines the job requirements and other pertinent details required to effectively identify and select the appropriate candidate for each position.
May conduct an onsite analysis in order to better understand job requirements and forecast customers' staffing needs.
Evaluates and interviews applicants, decides on appropriate assessments and evaluates assessment results and references.
Analyzes all pertinent information to evaluate and decide which applicants should be extended a Conditional Job Offer.
Extends Conditional Job Offer to qualified applicants and establishes appropriate pay rates based on individual applicant's skills, abilities and experience.
Evaluates temporary employees and determines the employee who would best meet the needs for our customers, while at the same time evaluating the needs and skills of the temporary employee.
Analyzes business trends and relevant economic indicators for hiring and compensation information to utilize in the selection of candidates.
Responsible for formulating and presenting the orientation that will ensure the employee is able to meet the specific needs of each position and for each customer as well as evaluating and answering questions that arise during the orientation process.
Serves as intermediary between employees and customers.
Evaluates attendance and performance of temporary employees.
Uses discretion and judgment to counsel and discipline employees related to performance issues.
Investigates, resolves and documents the resolution as appropriate to the satisfaction of the employee and customer.
Determines best methods to ensure the human resources needs of the customer and the employee are met.
Investigates and evaluates workers compensation matters to resolve and/or make recommendations as to the resolution of the matter.
Acts as the company representative in workers compensation matters to resolve and/or Issued Recruiting Manager make recommendations as to the resolution of the matter.
Acts as the company representative in unemployment matters to resolve and/or make recommendations as to the resolution of the matter.
Investigates discrimination complaints to resolve and/or make recommendations as to the resolutions of the matter.
Evaluates and determines best methods to reinforce and maintain good customer relations.
Investigates and resolves client/employee problems and issues, and informs appropriate personnel of problems and opportunities.
Evaluates and determines best methods to develop new business for the Company including researching additional services for current customers and developing relationships with current customers understanding staffing needs and trends.
Researches potential customers and makes recommendations regarding business development.
Maintains contact with former customers.
Evaluates and determines which community activities to participate in to promote and build business contacts.
Evaluates competitor's advertisements as to potential opportunities for new business.
Contributes to the Company's candidate database by evaluating and implementing the best methods for recruiting potential candidates.
Researches, evaluates and makes recommendations as to job fairs and recruitment events as a means to gain positive return on investment.
Prepares print and online advertising for recruiting temporary employees and evaluates advertising effectiveness.
May be responsible for the above duties at an onsite customer location to support the Onsite Manager.
Maintains all appropriate paperwork and documentation.
Enters pertinent information into computer system.
Communicates candidates' qualifications to customers.
Must be available after hours and on weekends to address and resolve the needs of temporary employees and customers.
Adheres to all Company compliance processes and procedures.
Performs miscellaneous duties as assigned.
Competencies
Outstanding customer service
Ethical Conduct
Detail-oriented
Excellent written and oral communication skills
Proficiency in the use of Microsoft Office products (Word and Excel)
Proven, strong organizational skills.
An ability to effectively prioritize in a multi-task environment
Supervisory Responsibility Yes
Required Education and Experience ▪ A Bachelor's degree or equivalent experience. ▪ 2-3 years of customer service or human resources experience. Preferred Education and Experience ▪ HRIS or PeopleSoft experience preferred Additional Eligibility Qualifications Understand and support the mission, vision and values of Staffmark Group. https://www.staffmarkgroup.com/about-us/mission-vision-values Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, copiers, scanners, phones, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for the majority of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position: Monday through Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand. Travel None Work Authorization/Security Clearance None required for this position. AAP/EEO Statement Staffmark Group, LLC is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories. Other Duties Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Company Description
Let’s find your next job – together. Whether you’re looking for temporary work or a direct-hire job, Advantage Resourcing will connect you to an opportunity that closely matches your interests and skills. Advantage Resourcing is a proud member of Staffmark Group, an award-winning family of staffing brands with a national network of 450+ offices. We connect over 250,000 people to jobs each year, and we’re ready to put this expertise to work for you! Learn more at www.advantageresourcing.com.