Benefits:

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Profit sharing

Training & development

Tuition assistance

Vision insurance

About the Role:

We are looking for a dynamic and customer-focused individual to join our team as an Advisor/Customer Service/Sales representative at Milex Complete Auto Care - Mr. Transmission in Columbus, OH. This role offers the opportunity to work in a fast-paced and exciting environment, providing exceptional service to our valued customers.

Responsibilities:

Assist customers with their automotive service needs, providing accurate and detailed information

Manage customer inquiries and concerns in a professional and timely manner

Recommend and sell automotive services and products to customers based on their needs

Coordinate with technicians and other team members to ensure efficient and effective service delivery

Utilize sales techniques to maximize revenue and customer satisfaction

Requirements:

Prior experience in automotive customer service or sales role preferred

Excellent communication and interpersonal skills

Ability to work in a fast-paced and team-oriented environment

Strong problem-solving and decision-making abilities

Knowledge of automotive systems and services is a plus

About Us:

Milex Complete Auto Care - Mr. Transmission has been serving the Columbus, OH community for over 20 years, providing top-quality automotive services and exceptional customer experiences. Our team is dedicated to delivering reliable and trustworthy service, making us a trusted choice for auto care. We offer a supportive and inclusive work environment, with opportunities for growth and advancement.

JOB DESCRIPTION We are seeking an experienced Automotive Service Advisor / Manager to join our team. As an Automotive Service Advisor / Manager, you will be responsible for overseeing the daily operations of our automotive service department. Your main goal will be to ensure excellent customer service and efficient service delivery. If you have a strong background in automotive service and management, we would love to hear from you.

Responsibilities:

• Manage and supervise a team of automotive technicians and service advisors
• Provide guidance and support to technicians in diagnosing and repairing vehicles
• Ensure that all service work is completed in a timely manner and meets quality standards
• Monitor and manage the workflow in the service department
• Interact with customers to address any concerns or questions they may have
• Maintain accurate records of customer interactions, vehicle repairs, and service history
• Collaborate with other departments to ensure smooth operations and customer satisfaction
• Stay up-to-date with industry trends and advancements in automotive technology

Experience: To be successful in this role, you should have the following experience:

• Previous experience as an Automotive Service Manager or similar role
• Strong knowledge of automotive repair and maintenance procedures
• Proficient in using automotive diagnostic equipment
• Excellent communication and customer service skills
• Ability to lead and motivate a team
• Strong problem-solving skills

Skills: The ideal candidate should possess the following skills:

• Auto estimating
• Automotive sales
• Brake repair
• Sales
• Cash handling
• Tire service
• Suspension repair
• Shocks and struts replacement
• Service writing

We offer competitive pay, benefits package, and opportunities for career growth within our organization.

If you meet the qualifications outlined above and are ready to take on this exciting opportunity, please submit your application for consideration. We look forward to hearing from you!