Afternoon Dispatcher

Z Plumberz of Downriver

Afternoon Dispatcher

Brownstown Charter Township, MI
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Company parties

    Health insurance

    Opportunity for advancement

    Training & development

    Benefits/Perks

    401K matching

    Paid Time Off

    Career Growth Opportunities

    Job Summary

    We are seeking a professional and skilled Dispatcher to join our team for the afternoons. In this role, you will receive emergency and non-emergency calls, make quick decisions to ensure the proper action is taken, and help with related office tasks and organization. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

    Responsibilities

    Receive inbound emergency and non-emergency calls

    Collect and document information from callers

    Prioritize calls according to the level of urgency

    Transmit information to the appropriate person or department

    Direct response units to appropriate location

    Monitor status of the response team

    Filing, organizing, and cleaning office area

    Working under the Lead Dispatcher to help with other office related tasks

    Qualifications

    High school diploma/GED

    Sufficient typing and data entry skills

    Understanding or ability to learn best practices and procedures for emergency response situations

    Strong verbal and written communication skills

    Highly organized with the ability to multitask and prioritize projects

    Ability to work well under pressure