Benefits:
401(k)
401(k) matching
Company parties
Health insurance
Opportunity for advancement
Training & development
Benefits/Perks
401K matching
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team for the afternoons. In this role, you will receive emergency and non-emergency calls, make quick decisions to ensure the proper action is taken, and help with related office tasks and organization. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Receive inbound emergency and non-emergency calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Direct response units to appropriate location
Monitor status of the response team
Filing, organizing, and cleaning office area
Working under the Lead Dispatcher to help with other office related tasks
Qualifications
High school diploma/GED
Sufficient typing and data entry skills
Understanding or ability to learn best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure