Air Logistics Customer Care Specialist

Abacus Corporation

Air Logistics Customer Care Specialist

The Woodlands, TX
Full Time
Paid
  • Responsibilities

    Job description

    The Airfreight Coordinator is responsible for coordination of all aspects of airfreight shipments worldwide.

     

    Your tasks and responsibilities

    •Impeccable customer service

    • Coordination of all aspects of the arrival (including, but not limited to, billing, rate quotation, approval of vendor invoices, etc.)

    • Scheduling of pick-ups daily

    • Responsible for rating shipments correctly per the Standard Operating Procedures

    • Mandatory daily correspondence with overseas offices

    • Work closely with other departments to deliver high level of service to customers

    • Perform other duties as assigned

     

    Your skills and experience

    •In depth knowledge of import procedures

    •Ability to be profit conscious

    •Ability to work with demanding deadlines

    •Excellent communication skills, both verbal and written

    •Ability to work independently as well as part of a team

    •Solid knowledge of domestic and international geography including countries, major cities

    •Ability to establish priorities and accomplish multiple tasks, must be organized

    •Must be detail oriented, thorough, and accurate and have the ability to efficiently solve problems

    •Strong PC and Microsoft Office skills

    •Proven analytical and problem-solving skill