Customer Service Rep Dispatcher HVAC Company Experience Required
Aire Serv Heating and Air Conditioning is a trusted name in throughout our community. Serving Cecil County-MD, New Castle County-DE, Kent County-DE, and surrounding areas, we are excited about our reputation of putting clients first and getting the job done right the first time, every time. We are a fun team of qualified experts dedicated to serving our customers and employees with respect, integrity, and enthusiasm.
Top candidates for this position are excellent communicators and have HVAC customer service experience. If you are self-motivated, energetic, enjoy helping people, and thrive in a fast paced environment, this may be the perfect opportunity for you!
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Scheduling and dispatching appointments
Assigning daily work/calls to other team members
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Minimum year of HVAC company experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
General computer knowledge, including Microsoft Office
Typing skills a plus
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!