Airport Receptionist and Billing Agent

BFFE Inc

Airport Receptionist and Billing Agent

Homestead, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Competitive Compensation

    Great Work Environment

    Career Advancement Opportunities

    Job Summary

    We are seeking a full-time Airport Receptionist and Billing Agent to join our team! As a team member, you will be working with other associates to ensure every customer receives exceptional service. Some of your reponsibilities will include direct customer service, billing and collecting of invoices, multiple ordering throughout the week, and general office support. The ideal candidate has a strong background in customer service, Quckbooks Online, an ability to handle multiple tasks with a friendly and positive attitude, and must be reliable and prompt.

    Responsibilities

    Greeting and assisting pilots, passengers, and crew and addressing their needs

    Coordinate service requests such as transportation and hotel accomodations

    Manage fueling, maintenance and other ground services

    Provide information about the airport's facilities and services as well as airport operations

    Oversee the security and safety of the airport's facilities and operations

    Generate and issue invoices for services rendered, such as fueling, hangar rentals, tie-downs and maintenance

    Handle payments from customers and ensure payments are accurately recorded

    Address any billing inquiries or disputes from customers and resolve issue promptly

    Qualifications

    Quickbooks On-Line

    Previous customer service experience

    Strong communication and interpersonal skills

    Excellent customer service skills

    Attention to detail and ability to multi-task