Benefits:
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Training & development
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a full-time Airport Receptionist and Billing Agent to join our team! As a team member, you will be working with other associates to ensure every customer receives exceptional service. Some of your reponsibilities will include direct customer service, billing and collecting of invoices, multiple ordering throughout the week, and general office support. The ideal candidate has a strong background in customer service, Quckbooks Online, an ability to handle multiple tasks with a friendly and positive attitude, and must be reliable and prompt.
Responsibilities
Greeting and assisting pilots, passengers, and crew and addressing their needs
Coordinate service requests such as transportation and hotel accomodations
Manage fueling, maintenance and other ground services
Provide information about the airport's facilities and services as well as airport operations
Oversee the security and safety of the airport's facilities and operations
Generate and issue invoices for services rendered, such as fueling, hangar rentals, tie-downs and maintenance
Handle payments from customers and ensure payments are accurately recorded
Address any billing inquiries or disputes from customers and resolve issue promptly
Qualifications
Quickbooks On-Line
Previous customer service experience
Strong communication and interpersonal skills
Excellent customer service skills
Attention to detail and ability to multi-task