Job Description
ALAN BARRY CONSULTANTS, LLC has been directed by one of our Greater Milwaukee region clients to assist their team in identifying the best fit for the position outlined below. Alan Barry Consultants, or ABC, is a Staffing and Engineering Consulting Services organization employing the latest methodologies and technologies to best serve our Clients and Candidates.
POSITION TITLE► Customer Service Specialist: SR-201803-320
TYPE OF POSITION► This is a Full-time Direct Position.
POSITION LOCATION► Greater Milwaukee region
NUMBER OF POSITION OPENINGS► 1
SHIFT REQUIREMENTS► 1st
POSITION OVERVIEW▼
The right candidate will have a successful history of working as a customer service representative, preferably for a manufacturing company (OEM).
POSITION DUTIES AND SKILLS▼
DUTY► Enjoys working with, and dealing with, customers and taking ownership of the process.
DUTY► Ensure customer satisfaction by meeting customer needs in courteous and timely manner.
DUTY► Experience with scheduling service calls would be an added bonus and assist with the position goals.
SKILL► Great customer service personality.► Must Have
SKILL► Familiarity with Windows-based desktop computer systems.► Must Have
SKILL► Strong attention to detail.► Must Have
SKILL► Experience with ERP/MRP systems.► Preferred
SKILL► Ability to find needed data (example: Part Numbers) on production CAD drawing (ability to read a Bill of Materials).► Preferred
TRAVEL REQUIREMENTS► Less than 5%
EXPERIENCE REQUIREMENTS► 3 years to 7 years
EDUCATION REQUIREMENTS► Minimum High School Degree (AA is preferred)
COMPENSATION PARAMETERS► $16/HOUR TO $20/HOUR (DOE)
Company Description
Alan Barry is a full service, solutions-based consulting and staffing firm. Alan Barry can provide traditional staff augmentation solutions including: Contract or temporary assignments Contract-to-direct or temp-to-hire Direct contingent or retained searches Alan Barry also has an Engineering Services Division that can handle project-based work and client-directed consultative solutions. These approaches include, but are not limited to, encapsulated projects that the Alan Barry team can quote and complete at our facilities. Alan Barry will also provide specific skillset-based resources that our clients can leverage at their facility in an embedded or as-directed format. Whether it's a spike in your normal work flow, increased needs because of growth, or any factor that your organization requires for engineering or resource support, Alan Barry will work with you to provide the best solution for your circumstances.