Supports sales team in receiving, processing, and tracking purchase orders, sales orders, and invoices. Serves as liaison with billing and customer accounts.
Offers excellent service to clients in the showroom.
Follows up with clients after their preliminary visit to gather info for the Customer Info Form, scheduling future visits, and gathering feedback for customer experience.
Answers phones and greets clients as they enter the showroom, enters client info in system, and maintains visitor log.
Coordinates bids, projects, and shipments. Places price quotes and orders.
Maintains order files by mailing sample and catalog requests.
Assists with showroom checklists.
Cashier duties, such as processing payments, applying payments to open orders following assigned procedures. Sends open invoices to clients. Performs register counts daily.
Responsible for printing pick tickets for sales orders that meet certain conditions.
Notifies Sales and Warehouse if orders are changed or cancelled.
Ability to work Saturdays on a rotating shift to support the Sales Team.
Other duties as assigned.
Set Yourself Apart:
Extremely organized with excellent client service skills.
Detail-oriented, able to work independently or with a team, and possess great problem-solving skills.
Excellent verbal and written communication qualities.
Able to work on multiple projects at the same time.
Proficient in navigating systems and tools (Outlook, Excel, Word, etc.).