Benefits:

401(k)

Opportunity for advancement

Paid time off

About the Role:

We are seeking a Full Time Licensed Insurance Customer Service Agent to join our team in Cuyahoga Falls, OH. This role will involve providing exceptional customer service and support to clients, while also assisting with insurance policy management and sales.

Responsibilities:

Assist customers with inquiries, claims, and policy changes

Provide accurate and timely information to clients regarding their insurance coverage

Identify opportunities for cross-selling and upselling insurance products

Maintain client records and documentation

Requirements:

Valid Ohio Property & Casualty Insurance License

Previous experience in customer service or insurance industry preferred

Strong communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Proficiency in computer systems and insurance software

Hours for this position are Monday-Friday 8:30-4:30.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.