Benefits:

Competitive salary

Health insurance

Paid time off

Training & development

About the Role:

We are seeking a passionate and customer-focused individual to join our team as an Insurance Customer Care Professional at Guy Madison Allstate Insurance Agency in Oklahoma City, OK. This role offers the opportunity to provide exceptional service to our clients and make a meaningful impact on their lives. This is NOT a sales position and is In-Office only.

Responsibilities:

Assist customers with insurance policy inquiries and changes

Provide personalized recommendations and solutions to meet customers' insurance needs

Process insurance claims and ensure timely resolution

Build and maintain strong relationships with customers to ensure satisfaction and retention

Stay up-to-date on insurance products and industry regulations

Requirements:

Excellent communication and interpersonal skills

Previous experience in customer service or insurance industry preferred

Active Property and Casualty insurance license

Strong attention to detail and organizational skills

Ability to multitask and work in a fast-paced environment

About Us

Guy Madison Allstate Insurance Agency has been serving the Oklahoma City community for over 9 years, providing trusted insurance solutions and exceptional customer service. Our team is dedicated to making a positive impact on the lives of our customers and employees alike.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.