POSITION SUMMARY: 

Since 1997, AlphaStaff has delivered HR outsourcing solutions to thousands of small and medium-sized businesses across the country, as well as some large organizations. AlphaStaff is looking to hire an Employee Benefits Administrator, responsible for interfacing with AlphaStaff clients, employees, and other customers by answering and resolving benefit plan related questions and issues in a timely, professional manner, while directly supporting the general benefits operations of the company.

RESPONSIBILITIES:

• Communicate and coordinate plan changes, open enrollment, and acquisition integration of benefit plans for new and existing clients, and to plan participants. Explain complex policy and coverage information in easy to understand terms.
• Answer, research, and respond to internal and external benefit inquiries. Work with designated carrier representatives to resolve complex benefit issues including but not limited to eligibility discrepancies, claim payments, Qualified Medical Child Support Orders (QMSCO), Flexible Spending Accounts (FSA), and employee benefit plan interpretations.
• Ensure all benefit related documents are thoroughly reviewed, completed, and processed in a timely manner.
• Assist with various projects and assignments to continuously improve departmental efficiencies.
• Reconcile monthly statements for various employee benefits plans.
• Pre-qualify prospective clients on Client Sponsored Plans (CSP) and Master plan(s).
• Conduct audits, troubleshoot problems, and present solutions for a variety of situations.
• Prepare employee benefits and financial illustrations, along with PowerPoint presentations.
• Act as the point of contact for 3rd party relationships in the market.
• Request Employee Benefits Cost Master and provide to internal Account Executives or clients for signature.
• Work closely with the Employee Benefits Implementation team to implement new groups seamlessly walk them through the hand-off process.
• Update CSP and Master plan(s) renewal details for assigned clients and deliver to AlphaStaff’s sales team.
• Maintain notes, client data, and related updates in the CRM, Salesforce.
• Work closely with Account Executives to create and update collateral materials for CSP and Master plan(s).
• Configure new client set up and implement enrollment portals specific to client needs related to employee benefit program offerings.
• Facilitate presentations; demonstrating capabilities of the benefits portal to new clients.
• Analyze data provided by clients and seek clarification and additional data, as needed.
• Administer client data implementation timelines by coordinating with internal subject matter experts and team leads to ensure that deliverables are met.
• Conduct new implementations and benefits renewal for clients including online enrollment technology reviews, open enrollment updates, and testing of automated enrollment platform components.

QUALIFICATIONS:

• Associate degree or 3 to 5 years combined equivalent of work experience and education.
• 2 years of benefits administration experience preferred.
• Computer/tech savvy including proficiency in Microsoft Office.
• Intermediate to advanced Microsoft Excel, Word, and PowerPoint skills a plus.
• Knowledge of employee benefits underwriting.
• Carrier, agency or PEO experience preferred.
• Knowledge of Supplemental & Worksite products.
• Knowledge of alternate funding strategies a plus.
• Active 2-15 insurance license preferred.
• Experience with Salesforce.com a plus but not required

COMPENSATION AND PERKS:

• Competitive pay
• Generous employee benefits package including major medical (currently 90% employer covered for employee), dental, vision, LTD (100% employer covered), HSA, FSA, and more.
• 401k plan with company match.
• Growth and development opportunities.
• Your holistic wellness matters to us. We have a year-round wellness calendar of events, a corporate wellness coach and personal trainer who manages our wellness program throughout the year, fitness classes, fitness challenges, an employee assistance program for employees and their family members.
• Employee Discount Program.
• Vacation, holiday, birthday and volunteer time off.
• Hybrid work from home days.

COMPANY OVERVIEW:

AlphaStaff is majority-owned by its management team, giving it the freedom to invest in its employees and client relationships to drive long-term value. With a dynamic and adaptable approach, we are constantly finding the best solutions to meet our clients’ needs. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our experienced leadership team is comprised of thought leaders in the human capital management and insurance sectors. We are constantly looking for “athletes” – driven and passionate individuals, to join our dynamic team. Our company culture emphasizes diversity and a collaborative environment where everyone’s opinion is valued. As one team, we have one mission: to create Raving Fans with every interaction as we help our clients solve day-to-day Human Capital challenges better, faster, smarter.

DISCLAIMERS: AlphaStaff, Inc. is an equal employment opportunity employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. AlphaStaff, Inc. also prohibits harassment of applicants or employees based on any of these protected categories.  To help ensure a safe, healthy, and productive work environment for our employees and others, to protect company property, and to ensure efficient operations, AlphaStaff, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol.  Employees and applicants may be requested to submit to drug and alcohol testing in accordance with applicable law. Salary Range Available Upon Request.