Job Description
We are a well-established company that has been around for quite some time and is continually growing! We pride ourselves on excellent customer service for our customers. Being on our team is a great experience, as we provide a positive atmosphere with lots of hands-on training.
The primary responsibilities of an AT&T Customer Service Representative revolve around the ability to network, build relationships with customers, and persuade others to purchase products in the cellular, internet, and television industries. With that in mind, below is everything about the AT&T Customer Service Representative position our company has to offer right now!
RESPONSIBILITIES:
• Handle customer inquiries and complaints
• Work comfortably in a retail environment
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Ability to network
• Build relationships
• And you guessed it - persuade others to purchase products
QUALIFICATIONS:
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
BENEFITS:
• Guaranteed Weekly Pay
• Uncapped Commission opportunities
• Paid on-going training
• Bonus weekly, earn incentives
• Paid company travel opportunities
• Flexible scheduling
ADDITIONAL INFORMATION:
• Valid Driver's License
• Minimum age to apply: 18+ years older
• High School, Associates, Bachelors
• Bring an available copy of resume
• Bilingual (not a requirement): Must be fluent in English
Company Description
We are a results-driven organization dedicated to developing a brand story for our clients, connecting them to receptive customers and to providing opportunities for our employees to grow as we grow. Our employees enjoy a work culture that promotes personal pride, devotion to our clients and to treat our work family with love and respect and we achieve individual and company goals. We work hard and we play hard. Together. We are a committed team and provide a family-like atmosphere.