Job Description

OVERVIEW:

Our client, a US Fortune 250 company and a global Medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an accomplished MEDICAL BILLING/CUSTOMER SERVICE REPRESENTATIVE.

*** CANDIDATE MUST BE AUTHORIZED TO WORK IN USA WITHOUT REQUIRING SPONSORSHIP ***

*** LOCATION: REMOTE (SHELTON, CT 06484)

*** DURATION: 12+ MONTHS WITH POSSIBILITY OF EXTENSION

NOTE: OPPORTUNITY WILL BE REMOTE 100% REMOTE UNTIL THE MONTH OF OCTOBER (DATE MAY CHANGE).

SUMMARY:

Position requires Customer Service experience and the ability to input data accurately into computer system. Medical office or medical scheduling knowledge a plus. Must be detail oriented with good interpersonal and customer service skills. Assists/directs patients with questions and inquiries. Works under the daily supervision of the Team Lead or Supervisor.

SPECIFIC RESPONSIBILITIES:

• Obtains current patient information from established and new patients. Accurately enters/updates patient information in scheduling system.
• Identifies payer source and verifies insurance eligibility. Assists patients with completion of paperwork when necessary.
• Reviews Scheduling System for needed updated demographics and consent forms.
• Schedule’s appointments. Identifies patients by date of birth and name in computer system. Creates new account if patient not in the system. Schedules and re-schedules appointments as needed.
• Routinely demonstrates superior customer service skills.
• Answers telephone in a timely and polite manner, preferably within three rings. Communicates with customers in a courteous, professional, cooperative, and mature manner.
• Accurately takes messages and conveys information to recipient. Transfers call to physicians and nurses when medically indicated. Protects/observes patient confidentiality per policies and procedures.
• Accurately imports registration documents into patient’s electronic health record.

REQUIRED QUALIFICATIONS:

• Experience with patient information/claims system reimbursement processes.
• High School Diploma or equivalent Communication Skills.
• Bilingual preferred.
• Ability to effectively interact with physicians, patients, and other staff members.
• Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software.
• Medical office or medical scheduling knowledge.

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

SAM BANGA

LEAD RECRUITER

925-297-6480

COMPANY OVERVIEW:

AMERIT CONSULTING is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Company Description

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.