Job Description
The Opportunity
The Data Solutions & Measurement Team at Cint specializes in digital media measurement and advertising effectiveness. Media measurement enables advertisers to achieve real-time results for their media campaigns based on the proprietary Impact Measurement by Cint software solution.
Members of the DSM Project Success Team are responsible for managing and executing digital advertising effectiveness research projects, while serving as a consultative resource for customers to enhance their overall experience. The position plays a critical role for the organization and is accountable for successful project execution and deliverables.
What You Will Do
Support clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations and best practices for Cint’s suite of Measurement products
Develop and maintain an up-to-date understanding of product changes and methodology improvements
Train and engage customers in the advertising and media industries on Cint’s proprietary cross-platform campaign measurement software
Successfully delegate and manage tasks across a multitude of projects concurrently while ensuring a high level of quality with little supervision from management
Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive forward product improvements as a voice of the customer internally
Compile and analyst data from various sources, including Cint proprietary software, Excel, Qualtrics, Salesforce
Achieve client’s measurement goals by utilizing clear, proactive communication internally and externally to ensure all deliverables are completed accurately in a timely manner
Understand and follow best practices and standard operating procedures to work efficiently as an account team, identifying project challenges, implementing solutions, and managing expectations
Develop a full understanding of Cint’s measurement products and internal software to expertly execute sampling strategies for concurrent research projects
Qualifications
What We Are Looking For
Minimum 1 to 3 years work experience in project management, customer success, account management, client services or other related client-facing positions
Strong communication skills with a proven ability convey complex or technical information in a simple, direct manner
Comfort speaking by phone or teleconferencing with clients (Zoom, Teams, etc)
Proficient in Excel and advanced formulas and features such as Pivot Tables & VLOOKUP
Advanced problem solving and critical thinking
Strong work ethic with self-motivated mindset and drive to achieve goals
Detail oriented, self-starter who is eager to learn new skills and concepts
An innate sense of accountability
Flexibility in the ever-changing market research technology landscape
Positive attitude with team-player mentality
Preferred Qualifications
Knowledge of the digital media ecosystem and how digital media campaigns are designed and executed
Experience in advertising operations, advertising technology and market research technology industries
Survey design and programming experience in Qualtrics, Survey Monkey, Alchemer, etc.
Microsoft Excel certification
Market Research coursework
Working knowledge of statistical concepts and methodology
Additional Information
Anticipated Salary Range (US Only):
The anticipated pay range for this role is $45,000 to $50,000 annual base salary with on target annual commission of $8,000 - $10,000. In addition, this position is also eligible for the following benefits:
Medical, Dental, and Vision insurance options to suit you and your family’s needs
401K with company matching
PTO, unlimited sick days
Remote Work
Paid maternity and paternity leave
#LI-Remote
Our Values
Collaboration is our superpower
Innovation is in our blood
We do what we say
We are caring
More About Cint
In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)