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Analyst II - Radiology Tech Support

NYU Langone

Analyst II - Radiology Tech Support

New York, NY
Full Time
Paid
  • Responsibilities

    NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram .

    Position Summary:
    We have an exciting opportunity to join our team as a Analyst II - Radiology.

    In this role, the successful Analyst is responsible for achieving in depth knowledge of assigned Radiology IT systems and software. There are over 15 applications supported by radiology IT. The Analyst conducts regular day to day communication, monitors and maintains applications, demonstrates an understanding of clinical operations and works with vendors. The Radiology IT Analyst routinely performs in depth analysis of workflows, data collection report details and other technical issues associated with the use of Radiology IT systems. The Analyst is responsible for developing and documenting the internal procedures that will be used in conjunction with Radiology applications; and will design build test install train and maintain those solutions. The Radiology IT Analysts also supports modality connectivity to the network and applications. He/She supports the installation of radiology applications and workstations running the radiology applications. The Radiology IT Analyst is expected to use critical thinking skills in providing systems solutions to meet business needs.

    Job Responsibilities:

    • Demonstrate knowledge of the organizations Core Values and incorporate them into the performance of duties
    • Demonstrate knowledge of the organization Service Standards and incorporate them into the performance of duties
    • Work with Application Managers/Directors/etc and the entire Project Team to collect analyze and document business operations and workflow
    • Complete all tasks in a timely manner with accurate documentation
    • Collaborate effectively with colleagues to achieve the completion of tasks
    • Collaborate effectively with vendors using appropriate tools
    • Troubleshoot problems and address questions from users and provide on call support on a rotating basis
    • Review and test changes enhancements and each new release as assigned
    • With support create review and update test scripts to reflect proposed workflow solutions
    • Analyze data conversion needs
    • Analyze new functionality in new releases to identify impact
    • Develop an understanding of interface requirements and testing
    • Provide assigned on site support during go lives and system upgrades
    • Assist with all quality assurance processes including change management and testing efforts
    • Actively participate and contribute in meetings as assigned
    • Work with radiologists/technologists and operational users to support their workflows and troubleshoot issues
    • Incorporate patient safety factors in clinical design
    • Ensure the test scripts have been created reviewed and updated to reflect proposed workflow solutions
    • Support the training team by keeping trainers abreast of new functionality and system changes
    • Communicate effectively across all impacted teams associated with task assignments
    • Participate in disaster recovery measures
    • Act as an application lead responsible for working with vendors colleagues and users to ensure application is performing as needed and planning and participating in and leading maintenance and upgrade activities Must be available to assist colleagues in troubleshooting application issues requiring escalation as needed especially during off hours

    The Radiology IT Analyst possesses effective oral and written communication and follow up skills, strong interpersonal relationship skills and strong desktop tool usage including: Word, Excel and PowerPoint. He/She is a self-motivated detail-oriented problem solver.

    Minimum Qualifications:
    2 or more years of experience

    Bachelor’s Degree

    Preferred Qualifications:
    Radiology IT experience or Healthcare experience

    Qualified candidates must be able to effectively communicate with all levels of the organization.

    NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

    NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
    If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

    NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $67,771.14 - $106,932.80 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

    To view the Pay Transparency Notice, please click here

    Required Skills

    Required Experience