Do you love animals? Do you find yourself occasionally stuck watching crazy pet antics on social media? Are you a superstar who wants to use your powers of organization and persuasion for good?  Do you want to be part of an amazing community of animal lovers committed to helping pets remain active and healthy?  If the answers are "YES," we want you to join our team at Animalia!  We're a fun and fast-growing company excelling in providing inclusive, affordable, and easy to use insurance policies for your pets.  The $1,000 bonus will be paid out after 6 months of employment.

KEY RESPONSIBILITIES

• Answers inbound calls for product and policy information, converting to sale of a policy.
• Builds and maintains engaging relationships using timely communication with internal and external customers, partners, and vendors throughout the customer journey.
• Provides consultation regarding processes and procedures when filing a claim.
• Maintains excellent relationships with policy holders and pet parents.
• Coordinates and participates in job/community fairs to promote the Animalia Brand.
• Gathers documents and maintains pet policies, ensuring that the appropriate endorsement(s) are in place and align with the insured pet.
• Researches, extracts, and compiles data for reports and occasional audits.
• Participates in professional development sessions or seminars; stays current on trends.
• Manages multiple projects/deliverables with short, targeted completion dates.
• Responsible for using sound judgment and initiative in making decisions to support best practices and Animalia's Policies and Procedures.
• Assists with any assigned special projects.
• All other duties as required.

REQUIREMENTS

• Excellent oral communication skills to speak clearly and persuasively.
• Excellent written communication skills.
• Working knowledge and use of MS Office, G-Suite, and other web-based platforms.
• Three years' experience selling and maintaining P&C policies.
• Exceptional detail orientation and organization skills.
• Ability to adapt and effectively function in a constantly changing environment.
• Professional attitude, enthusiastic, and reliable.
• High Emotional Intelligence and empathy.
• Ability to work independently or as part of a team.
• Practiced professionalism and confidentiality are required.
• Proven attendance reliability.

Please note: this position is NOT remote-based and will require physical presence in the corporate headquarters location to be built in either New York City or New Jersey. Hybridized programs are under consideration, however.

MORE ABOUT ANIMALIA

Animalia is a digital pet insurance brand with over 5 years of experience as a market leader in Israel. Driven by an urge to educate pet owners, enhance their lives and provide them with a great customer experience, Animalia aims at revolutionizing insurance by creating a platform for the entire pet community to interact through.  

With one simple plan that protects pets and their owners from the unexpected, Animalia is now expanding its pawprint and bringing its expertise to the US market.   

Your pet's health can be unpredictable. Your pet insurance shouldn't be. If you want to learn more, visit our website at animalia.pet. 

We are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. All employment is decided on the basis of qualifications, merit, and business need.